Ljubljana's Enabling City Transformation Activity: SHIFT – Shaping Habits for Innovative Future Transformations

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Context and Challenges

Ljubljana is pushing beyond sectoral silos to foster a more integrated, participatory approach to climate neutrality. The SHIFT project bridges digital innovation, stakeholder engagement, and green infrastructure through cross-departmental collaboration. It addresses gaps in data, citizen participation, and municipal coordination by expanding the program of the well-established Ljubljana Innovation hub to a Mobile unit by utilizing real-time behavioural science approaches. This initiative aims to create a replicable governance model that empowers citizens and city departments alike to co-lead the urban transformation.

Objectives

  • Enhance stakeholder and citizen engagement
  • Build cross-departmental collaboration
  • Promote behaviour change through research and gathered citizen data
  • Share transferable tools and methodologies

Key Terms

Digital Participation | Green Infrastructure | Innovation Hub | Behavioural Change | Governance Silos

Activites and Innovations

  • Innovation Hub and Mobile Unit activation

  • Stakeholder training and peer-learning

  • Data collection and evaluation methods

  • Replication toolkit and international exchange

Emission Domains

  • All vehicles and transport (mobile energy)

  • Multi-sector waste management and disposal

Levers of Change

  • Data and Digitalisation

  • Democracy and Participation

  • Governance and Policy

  • Learning and Capabilities

  • Social Innovation

Expected Impact and Outcomes

  • Integrated climate decision-making processes
  • Broader community ownership of climate goals
  • Scalable digital and behavioural tools
  • Stronger alignment of services and sustainability