The NetZeroCities project is committed to conducting all project activities responsibly and ethically. This page provides information on how we collect, use, disclose, and protect your personal data, ensuring compliance with the EU General Data Protection Regulation (GDPR).

WHAT IS THE SCOPE OF OUR PRIVACY POLICY? 

The NetZeroCities consortium, made up of 34 partners responsible for the treatment of users’ personal data, informs its users that this data will be treated in accordance with the provisions in the regulations in force regarding the protection of personal data (2016 European GDPR regulation).

Therefore, this privacy statement applies to the entire lifespan of information within the NetZeroCities project website, from obtaining information to the final deletion of that information.

Additional guidelines or procedures are established for specific areas or processes – such as research, interviews, or surveys – within the NetZeroCities project that provide a detailed explanation of the measures that are taken in order to achieve the desired level of data protection.

The NetZeroCities consortium considers it very important to treat the input and contributions from stakeholders as confidential during its activities and in the NetZeroCities public reporting. No personal information will be shared within the NetZeroCities community of stakeholders, nor towards third parties, unless the concerned stakeholders agree.

Below we go further into detail about how personal data is to be treated.

FOR WHAT PURPOSES MAY WE PROCESS YOUR PERSONAL DATA?  

The NetZeroCities project collects personal data to the extent required to fulfil a specific purpose. The collected data may be shared with the European Commission and with the project’s consortium for compliance with reporting, monitoring and auditing requirements, but personal information will not be shared, nor sold to third-party marketers. Personal data may be collected and further processed under the NetZeroCities project for the following purposes:

  • To notify users about website changes, updates and project news
  • To communicate about upcoming events
  • To manage project webinars, workshops and training activities
  • To build the platform that steers the development of strategic partnerships.
  • To deliver and monitor demand-driven and tailored capacity support towards project stakeholders
  • To deliver and monitor emailing

WHICH PERSONAL DATA DO WE COLLECT?  

LGI Sustainable Innovation, located in Paris, France, is the consortium partner responsible for managing and coordinating the NetZeroCities project website, mailing list, YouTube, Instagram, LinkedIn, and Twitter accounts. LGI collects personal data that you provide via web forms, including your name and email address, IP address, browser information, the external webpage from which you visited our site, pages you visited on our website, time at which the pages were visited, how long the pages were visited, device details, and cookies. 

HOW IS YOUR PERSONAL DATA PROTECTED?  

The NetZeroCities project takes reasonable measures to ensure that website user data and the personal data that they make available are protected against:

  • Loss: data being no longer available
  • Leaks: data falling into the wrong hands
  • Errors: data being not correct; for example, obsolete or incomplete
  • Not accessible: data being not accessible when required
  • Wrongful access: data viewed by persons who are not authorised to do so
  • Processing that is not in line with legislation, guidelines, and standards.

DO YOU HAVE ANY COPYRIGHT INQUIRIES?  

Note that content creators and contributors are the rightful owners of the materials they share on the NetZeroCities website. The organisation that manages the website (LGI Sustainable Innovation) assumes no ownership or responsibility for these materials and their content. For any copyright-related queries or concerns, feel free to contact us at hello@netzerocities.eu. 

WHAT ARE YOUR RIGHTS?   

You can get in touch with us at any time via hello@netzerocities.eu to find out: 

  • What data we have about you 
  • What the aim is of specific processing 
  • Who processes your personal data 

You have the right: 

  • To have a copy of your personal data that we process for a particular purpose 
  • To submit a request about your data to be deleted 
  • To ask us to no longer process your personal data (if you have a valid and legal reason for this)